Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zerowastecartel.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we refer to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store—read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Site—read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To understand how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Text Message Marketing

By subscribing to Zero Waste Cartel text notifications, you agree to receive recurring automated marketing text messages about our products and services at the phone number you provided. Messages may be sent via an automatic telephone dialing system or other technology. Consent is not a condition of purchase. Message and data rates may apply. To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive an additional text message confirming your opt-out request. Attempting to opt out by any means other than texting the provided commands is not a reasonable means of opting out.

Do Not Track

We do not currently respond to Do Not Track (DNT) signals. However, you may opt out of certain data collection by adjusting your privacy settings or using third-party tools.

Your Rights (GDPR & CCPA Compliance)

If you are a resident of California, the European Economic Area (EEA), or other regions with data protection laws, you have certain rights regarding your personal data. These may include:
- The right to access, correct, update, or request deletion of your data.
- The right to request details on how your data is used.
- The right to opt out of targeted advertising and data sharing.

To exercise these rights, please contact us at support@zerowastecartel.com.

Data Retention

We retain Order Information for as long as necessary to fulfill the purposes outlined in this policy.
- Marketing Data: Retained for up to 2 years or until you unsubscribe.
- Order & Transaction Records: Retained for at least 5 years for tax and compliance purposes.
- Support Requests: Retained for 12 months after resolution.

If you request deletion, we will comply unless legal or regulatory requirements prevent us from doing so.

Business Transfers

In the event of a business sale, merger, or acquisition, your personal data may be transferred to the new owner to continue providing services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

Minors

Our Site and products are intended for general audiences and are not restricted by age. However, if you are under 18, we recommend reviewing this Privacy Policy with a parent or guardian.

For more information about our privacy practices, questions, or complaints, contact us at support@zerowastecartel.com or by mail at:
Zero Waste Cartel
[Re: Privacy Compliance Officer]
Zero Waste Cartel, 16 Cliff St, Fremantle WA 6160, Australia